Simplon Service

Warranty, catalogues, manuals and more

The claim we make for a SIMPLON bike is simple: it has to fit perfectly. Always and in every way. That’s why our bikes are custom-built – down to the smallest detail. Precision meets personality – that’s what makes our bikes unique! And because we stand 100 percent behind our products, we give you our quality promise!

Warranty extension?

Warranty details

You would like to extend the warranty of your SIMPLON bike to 6 years? No Problem! Register online, read up on the conditions and extend your warranty right away!

Important Safety Notice:

REPLACEMENT OF CENTERLOCK ADAPTERS FROM THE BRAND “SWISSSTOP”

We would like to inform you that a specific series of adapters from the brand SwissStop may pose a potential safety risk.

You can find out whether your SIMPLON bike is affected on the following page:

FURTHER INFORMATION

how it works

Bike REgistration

With registering your bike within 20 days after your purchase date, we offer an warranty extension of the warranty to 6 years! Here is how it works:

1) Create a new account on simplon.com or log in to your existing one.
2) In your account you can register your bike with the frame number and your purchase date.

Note: You will find the frame number at the bottom of your bike frame.

Bike registrieren

Not sure which dropper post is right for you?

Our overview quickly shows you which seat height and travel suit your bike and frame size, helping you choose the right option in the configurator.

Go to overview

Click through!

Facts and Figures

Road bike, mountain bike or e-bike – you’ll find plenty of information about all the individual products in our manuals.

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