simplon Experience up close

Experience Services

Are you looking for the perfect bike to meet your specific needs, but you still have a thousand questions floating around in your head? If that’s the case, it’s immensely helpful to have experts at your side who can answer these questions and who share all their tips and tricks with you. Thanks to SIMPLON's Experience Services, you will receive all the support you need to help you find your dream bike – promise! 

Our Experience Center is at the company headquarters in Hard in the Austrian federal state of Vorarlberg. You and your bike can look forward to being at the centre of attention… and experiencing the first few kilometres on your dream bike!

A 360° bike experience

Experience Center Hard

Do you want to feel the passion that fills the halls of SIMPLON's workshop every day? Would you like to take a look behind the scenes of the premium bike manufacturer and get a better idea of SIMPLON's spirit?

Bike configuration and fitting with our experts, tips and advice, as well as extensive testing options: At the Experience Center in Hard, we offer the full range of services to help you find your dream bike.

  • Opening times and directions: see Google Maps
  • Price: 3D body scanning, consultation, adjustments and test ride, EUR 195.00 per person
  • Available bikes: road bikes / e-road bikes / MTBs / e-MTBs / trekking bikes
  • Duration: approx. 4 hours incl. test ride
  • Number of people: 1–2 
Send appointment request
Test (e-)bikes in the Netherlands

Test centre Hoogerheide

At the Bike Test Centre Hoogerheide in the Netherlands, you have the opportunity to look at various bikes and to get individual advice. Let the experts help you configure your bike and take it for a test ride!

The most important facts at a glance:

  • A consultation takes about 1.5 hours and is free of charge.
  • Included services: body measurements taken with a 360-degree body scanner, adjustment of the test bike to fit your height, option to test the bike on select routes, configuration of the desired bike
  • Available bikes: road bikes / e-road bikes / MTBs / e-MTBs / e-bikes 
  • Important: The various bike models might not always be available in all sizes.
Send appointment request
available around the clock

the simplon configurator

Go to configurator

Mountain bike, road bike, trekking bike or e-bike? No matter which bike you prefer: You can find out about all SIMPLON models on the SIMPLON website – 24/7 and 365 days a year. In the online configurator, you can customise them or enter an existing bike ID at any time.